NATIONAL FINANCE ADJUSTERS

We are proud to be members of National Finance Adjusters. NFA is a leader in education for the client and its members. It promotes all in the industry to be aware of the on-going changes and laws that affect the unique world of recovery. The NFA is active on the state and national level of legislation to make sure that the Client; the agents out in the field and the debtor are all fairly represented.

To become a member of NFA a prospective member must have proper insurance, licensing required by their state, secured storage facilities and follow the NFA Code of Ethics. The board of directors is available to assist the members and you, the Client, with any questions that you may have. We support and choose to represent the NFA Code of Ethics in our day to day dealings with you our Client.

NFA CODE OF ETHICS
1. To serve the finance industry with loyalty and to cooperate with the Collection and Claims
Managers at banks and financial institutions in the proper handling of their conversions
claims, losses skips, embezzlement and the delinquent accounts.
2. To conduct ourselves as to merit respect and confidence from Clients, fellow members and
the general public.
3. To promote business by an unvarying attitude of fairness, confidence, integrity and a proper
respect for the persons with whom we have dealings.
4. To approach investigations and adjustments with an unbiased and open mind.
5. To make truthful and unbiased reports of facts and conditions as we find them.
6. To resist influences tending to produce improper and inadequate adjustments and to serve
our Clients faithfully.
7. To work in harmony with one another and with our Clients so as to foster cordial
relationships.
8. To avoid improper alliances.
9. To work for economy in expense and submit equitable bills.
10. To render the highest quality service.

AMERICAN RECOVERY ASSOCIATION

CIB is a proud member of American Recovery Association. ARA is a national association of certified professional recovery agents. ARA only accepts businesses into membership that exhibit the highest level of professionalism. ARA employs various diligent screening methods with those applying for new listings; researching insurance, licensing, storage facilities, and operating procedures. ARA also investigates all serious complaints regarding operating procedures, and any element thereof which could result in a 'bond risk'. CIB supports the ARA Mission Statement and actively seeks to apply these principles in all our business affairs.

ARA MISSION STATEMENT:

"It is the mission of all ARA members, through training, knowledge, and technology, to give our clients the best service available in the recovery industry today, always aware that we are dealing with real people who have real problems and always conducting our affairs in the most dignified and professional manner possible."

CERTIFIED

CIB is proud to be recognized by Matrix Educational Systems as Certified Asset Recovery Specialists. C.A.R.S. is the only national certification program in the recovery industry. You can feel confident when you use CIB.

A Non-Certified Repossessor could be the worst investment you've ever made.

Did you know? As a creditor, there is no action that you could take that carries any higher risk of litigation than repossession.

A poor choice of a recovery agent leaves you, the creditor, largely responsible for any problems that surface during the whole operation.

Alarming numbers of individuals are entering the collateral recovery business without receiving proper training and with little or no knowledge of the UCC or the rules and laws governing self-help repossession. They also carry the minimal tow insurance rather then the full coverage for repossession.

CIB is Bonded
Fully Insured
Nationally Certified